Our 45 day free returns, and no fault, get-it-right warranty promise

$4.95 flat rate shipping Canada wide, and FREE SHIPPING on orders over $60.

45 DAY NO FAULT RETURNS, FREE RETURN SHIPPING

We stand behind our strings, and we want you to feel confident playing them. If for any reason you’re not 100% satisfied with your purchase, let us know and we will issue a full refund and even pay the return shipping. No problem.

OUR MAKE-IT-RIGHT WARRANTY PROMISE

We take quality seriously, but we also understand that sometimes things don’t work out as expected. Maybe the strings are already installed, or maybe it’s been more than 45 days—that’s okay. If something isn’t right, reach out to us at [email protected] with your order number, the batch number of the strings, and a brief description of the issue. We'll get you a replacement right away. No arguments, no fine print.